Woodall’s Directory and Books offers a 100% guarantee of satisfaction. If for any reason you are not satisfied with any of our products we will give you a full refund of your purchase price.
Exchange Policy:
While we are happy to replace defective or damaged merchandise, we are unable to exchange items. To ensure you get what you want as quickly and easily as possible, simply return the unwanted item for a refund and order the item you want. When we receive your return we will issue a credit for your original purchase price.
Be sure to include your name, address and customer number with the merchandise you are returning. Please note that it takes 3-5 business days to process your return once it arrives at our return center.
Merchandise Return Address:
Woodall Publications - Returns
PO Box 6888
Englewood, CO 80155
Refunds:
If for any reason you are not satisfied with your purchase we will provide a full refund for the total amount for the item you are returning.
- Returns made from Woodalls.com purchases will be refunded in the form of the original payment method. We will issue a credit to the original credit card used, for the total amount paid for the returned item. Please allow 10-15 business days for the credit to appear on your credit card statement.
Items purchased From Other Sellers:
Woodall's Directory and Book products are sold by many third party websites and retail stores. If you purchased your Directory or book through a seller other than Woodall's, we still offer a 100% money-back guarantee. Please return the purchased item, with the original purchase receipt and your name, address, and phone number to us within 60 days of purchase. Please allow 30 days for refund.